Privacy Policy

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Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.

1. Introduction

Welcome to www.bookmyrents.com. Your privacy is our top priority. This Privacy Policy describes how we collect, use, process, and protect your personal information when you visit our website, make inquiries, register, make a booking, or use any service offered by Brikosys Global Ventures Pvt. Ltd.

By using our Website, you consent to the collection and use of information in accordance with this Policy.

We comply with all applicable data protection laws, including the Information Technology Act, 2000, GDPR (General Data Protection Regulation), and relevant data privacy standards.

2. Scope of This Policy

This Privacy Policy applies to:

  • Visitors, registered users, or any person interacting with our Website.
  • Data collected online (via website, app, email, or social media) and offline (if applicable).
  • All services, offers, and transactions made through the Website.

It does not apply to any third-party websites, services, or companies that we do not control.

3. Information We Collect

We collect both Personal Information and Non-Personal Information from users to deliver a better, secure, and personalized experience.

A. Personal Information

We may collect the following details directly from you:

  • Full Name
  • Contact Number
  • Email Address
  • Postal/Billing Address
  • Identification Proof (if required for verification)
  • Payment Information (card/bank details via secure gateways)
  • Account Credentials (username/password)
  • Any information you provide voluntarily through forms, surveys, or feedback

B. Automatically Collected Data

When you use our Website, we automatically collect:

  • IP Address
  • Browser Type, OS, and Device Info
  • Referring URL and time of visit
  • Pages visited and interaction duration
  • Cookies, pixels, and analytics data

C. Cookies and Tracking Technologies

Our website uses Cookies, Web Beacons, and Tracking Pixels to:

  • Personalize content and ads
  • Improve site analytics and navigation
  • Save your preferences for future visits

You can disable cookies in your browser settings, but doing so may limit some site functionality.

4. Purpose of Data Collection

We use your data for the following legitimate purposes:

  1. Account Creation & Management – To register, verify, and maintain your account.
  2. Service Delivery – To process bookings, payments, and service-related operations.
  3. Customer Support – To respond to inquiries, complaints, and feedback.
  4. Marketing & Communication – To send promotional offers, newsletters, or service updates.
  5. Legal & Security Compliance – To detect, investigate, or prevent fraud, unauthorized access, or illegal activity.
  6. Analytics & Improvements – To evaluate usage, traffic, and improve user experience.
  7. Custom Recommendations – To suggest products or services relevant to your interests.

We will never use your data beyond the stated purpose without your consent.

5. Lawful Basis for Processing (as per GDPR)

We process personal information based on one or more of the following legal bases:

  • Your consent (when you agree to receive communications).
  • Contractual necessity (to provide services you request).
  • Legal obligation (for record-keeping or compliance).
  • Legitimate interest (business operations, fraud prevention, etc.).

6. Data Storage and Security

We maintain strict administrative, technical, and physical security measures to safeguard your personal data.

Our practices include:

  • SSL encryption on all data transfers.
  • Secure cloud servers with restricted access.
  • Regular system audits and vulnerability checks.
  • Two-factor authentication for administrative access.

Despite our efforts, no method of online transmission is entirely secure.

You acknowledge that the Company is not liable for data breaches beyond our reasonable control.

7. Data Retention

We retain your information only for as long as it is necessary to fulfill the purposes mentioned in this Policy or as required by law.

When information is no longer required, we securely delete or anonymize it.

8. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information.

However, we may share information with:

  • Service Providers: Payment processors, hosting partners, or analytics providers assisting our operations.
  • Legal Authorities: When required by law, court order, or to protect our rights.
  • Business Transfers: In case of a merger, acquisition, or sale of assets, user data may be transferred.
  • Marketing Partners: Only if you have consented to receive promotional material.

All third parties are contractually obligated to handle your data with the same level of confidentiality.

9. Your Rights Over Your Data

Depending on your jurisdiction, you may have the following rights:

  • Right to Access: Obtain a copy of your personal data.
  • Right to Correction: Update inaccurate or incomplete data.
  • Right to Erasure: Request deletion of your information.
  • Right to Restrict Processing: Limit how your data is used.
  • Right to Withdraw Consent: Opt out of marketing or data usage.
  • Right to Data Portability: Receive data in a machine-readable format.

To exercise your rights, contact us at info@bookmyrents.com.

We may require verification before processing such requests.

10. Data of Minors

Our services are not intended for individuals under the age of 18 years.

We do not knowingly collect or store data from minors.

If such data is identified, we promptly delete it.

11. International Data Transfer

Your personal information may be stored and processed on servers located outside your country (for example, cloud hosting providers).

By using our website, you consent to such transfers under appropriate data protection safeguards.

12. Use of Third-Party Services

Our Website may integrate with:

  • Google Analytics
  • Facebook Pixel
  • Payment Gateways (Razorpay, Paytm, Stripe, etc.)
  • Email Marketing Services

These third-party services have their own privacy policies, and we recommend reviewing them individually.

13. Communications and Promotions

By providing your contact details, you agree to receive:

  • Transactional emails (bookings, payments, confirmations)
  • Service notifications or policy updates
  • Promotional or marketing content

You can unsubscribe at any time by clicking "Unsubscribe" in the email or contacting us directly.

14. Legal Obligations and Compliance

We may disclose information when required to:

  • Comply with a legal or regulatory obligation
  • Protect the rights, safety, and property of the Company or users
  • Assist government agencies in investigations or fraud prevention

15. Limitation of Liability

While we take all precautions to protect your data, the Company shall not be held liable for:

  • Data theft due to hacking or force majeure events
  • Loss or misuse caused by third-party platforms
  • Any unauthorized use of your login credentials

Users are responsible for maintaining the confidentiality of their own account details.

16. Policy Updates

We may revise this Privacy Policy periodically to reflect:

  • Legal changes
  • New technologies or features
  • Updated business practices

All updates will be posted on this page with a revised "Effective Date."

Your continued use of the Website constitutes your acceptance of these changes.

17. Grievance Redressal

If you have any privacy-related concerns, you may contact our Grievance Officer:

18. Governing Law and Jurisdiction

This Privacy Policy shall be governed by and interpreted in accordance with the laws of India.

Any disputes shall be subject to the exclusive jurisdiction of the courts of [Your City, State].

19. Your Consent

By accessing or using this Website, you:

  • Consent to the collection, storage, and processing of your personal information,
  • Acknowledge that you have read and understood this Privacy Policy, and
  • Agree to abide by its terms and conditions.